Privacy Policy

1. Information We Collect

Suzhou Shutao Electronic Technology Co., Ltd ("we", "our", or "us") collects information you provide directly to us, such as when you create an account, subscribe to our newsletter, purchase our products, or contact us for support.

Personal Information

• Name and email address when you contact us or subscribe to our services
• Billing and shipping information for product purchases
• Phone number for customer support inquiries
• Company information if you represent a business

Automatically Collected Information

• Device information (type, operating system, unique device identifiers)
• Usage data and analytics from our mobile applications and websites
• Cookies and similar tracking technologies
• IP address and location data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and shipping partners
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection of Rights: We may disclose information to protect the rights, property, or safety of our company, customers, or others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to data portability

To exercise these rights, please contact us at support@shutaotech.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our websites and applications. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Suzhou Shutao Electronic Technology Co., Ltd
LD-1F-02-2, Fanhua Center
No. 4555 Renmin Road, Yuanhe Street
Xiangcheng District, Suzhou, China
Email: support@shutaotech.com