Terms of Service

1. Acceptance of Terms

By accessing or using the website, mobile applications, and services provided by Suzhou Shutao Electronic Technology Co., Ltd ("we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

We provide technology products and services including, but not limited to:

• Electronic equipment research and development
• Smart home devices and solutions
• Mobile applications for iOS and Android platforms
• E-commerce services and product sales
• Technical support and customer service

3. User Accounts

To access certain features of our services, you may need to create an account. You are responsible for:

• Providing accurate, current, and complete information
• Maintaining the security and confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

4. Product Purchases

Orders and Payment

When you purchase products from us, you agree to:

• Provide accurate billing and shipping information
• Pay all applicable fees and taxes
• Authorize us to charge your designated payment method

Shipping and Delivery

Shipping rates and delivery times vary by location and product. We will make reasonable efforts to deliver products within the estimated timeframe. We are not responsible for delays caused by third-party carriers or customs.

Returns and Refunds

Our return and refund policy allows returns within 30 days of delivery for unused products in original packaging. Custom or personalized items may not be returned. Please contact our support team to initiate a return.

5. Mobile Applications

License Grant

We grant you a limited, non-exclusive, non-transferable license to use our mobile applications for your personal, non-commercial use, subject to these Terms.

App Store Terms

For apps downloaded from Google Play or App Store, you also agree to comply with their respective terms of service.

Updates

We may update our applications periodically to add new features, improve performance, or fix bugs. You may need to update the app to access certain features.

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and code, are owned by or licensed to Suzhou Shutao Electronic Technology Co., Ltd and are protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, distribute, or create derivative works
• Reverse engineer or decompile our products
• Remove or alter any proprietary notices
• Use our trademarks without our written permission

7. User Conduct

You agree not to:

• Violate any laws, regulations, or third-party rights
• Use our services for any illegal or unauthorized purpose
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Transmit any viruses, malware, or harmful code
• Collect or harvest user information without consent
• Impersonate any person or entity

8. Third-Party Links and Content

Our services may contain links to third-party websites, services, or content. We do not endorse, guarantee, or assume responsibility for any third-party content or services. Your interactions with third parties are governed by their own terms and privacy policies.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• Our services will be uninterrupted, secure, or error-free
• The results obtained from using our services will be accurate or reliable
• The quality of any products or services will meet your expectations
• Any errors in the service will be corrected

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Suzhou Shutao Electronic Technology Co., Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services or violation of these Terms.

12. Modifications to Terms

We may modify these Terms at any time by posting the updated version on our website. Your continued use of our services after any modification constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Suzhou, China.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Suzhou Shutao Electronic Technology Co., Ltd regarding your use of our services.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Suzhou Shutao Electronic Technology Co., Ltd
LD-1F-02-2, Fanhua Center
No. 4555 Renmin Road, Yuanhe Street
Xiangcheng District, Suzhou, China
Email: support@shutaotech.com